01. Your account & saved progress
THE Chair operates The Chair and is the data controller for the personal information we use to provide the game, manage accounts, and respond to support requests.
We use your email address and account identifier to sign you in, connect you to your membership, and help you recover access. Neon provides managed authentication and a Postgres database for account-linked records. For sign-in email, we use Neon’s delivery service or Resend. The delivery provider processes your recipient address and time-limited code to deliver the message.
Your case decisions, written explanations, completion state, and progress are saved to your account. Your browser may also keep a local copy of progress or cached game feedback. This lets you resume cases and unlock the next scenarios. Clearing browser storage does not cancel a subscription.
If you suggest a future case from your library, we save the company or topic, your optional learning goal, and your account identifier to manage requests and prevent duplicate votes. Our editorial report uses grouped topic counts and broad learning categories without account identifiers or raw learning goals. We use these suggestions to plan cases and do not send them to advertising or analytics services. Please leave out personal, confidential, or sensitive information.
02. Payments
Stripe collects payment details and processes subscriptions, invoices, cancellations, and refunds. Purchases are sold through Link using Stripe Managed Payments. Link provides transaction emails, order management, and payment support, which can involve payment, contact, and order data. The Chair does not receive or store your full card number. We keep Stripe customer and subscription identifiers, plan and billing status, and the access period associated with your account.
Payment records let us provide paid access and resolve billing issues. Stripe handles additional transaction and fraud-prevention data under its Privacy Policy.
03. Cookies & browser storage
Authentication cookies keep you signed in and help protect your account. A signed, essential offer cookie remembers that you completed the two preview decisions for up to 30 days, so your introductory price carries through checkout and sign-in. It contains an offer identifier and expiry, not your email or payment details. We check your Stripe payment history to confirm first-payment eligibility. Local storage can hold game progress and cached feedback; session storage can remember preview choices and campaign attribution during your visit.
If you arrive through a campaign link, parameters such as utm_source or an advertising click identifier may be stored for the session and attached to checkout metadata. We use these to understand which campaigns lead to memberships. You can clear browser storage through your browser settings; doing so may sign you out or remove local data.
If you allow analytics cookies, Google Analytics measures visits to public pages, selected landing-page interactions, checkout views, and confirmed purchases. Google processes browser and device information, approximate location, a cookie-based browser identifier, campaign labels, and event counts. Purchase events include the plan, currency, discounted amount, tax, and a hashed transaction reference for duplicate prevention. We do not send your email, card details, sign-in tokens, written answers, or full query strings in our Google events. We do not enable Google Signals or advertising personalization. Analytics consent is separate from advertising consent; you can choose Analytics only, Allow all, or Reject optional cookies. Google analytics cookies are configured to expire after one year without extending their expiry on each visit. A local receipt marker prevents the same purchase being queued again on that browser. See Google’s Privacy Policy.
With your separate Google advertising-cookie choice, Google Ads measures whether an ad click led to a confirmed membership purchase. Google may store advertising click references in cookies and browser storage and process the public page, browser information, purchase currency and discounted amount excluding tax, and an opaque transaction reference to avoid duplicates. An earlier analytics or Meta choice does not permit this newly added Google advertising measurement; we ask for your choice again. We do not send email, card details, sign-in tokens, written gameplay answers, or enhanced-conversion customer data. Google advertising personalization stays disabled. Withdrawing this choice stops our conversion events and clears Google advertising click cookies and the local conversion-linker record. A Google tag already loaded in that page may still send a consent-status signal. Google’s Privacy Policy linked above applies to this processing.
If you allow advertising cookies, Meta Pixel measures public page visits, checkout starts, and confirmed purchases. It can send browser information, page URLs, advertising click identifiers, and purchase value and currency to Meta for ad measurement and optimization. We do not load it before your choice, and we do not send sign-in codes, email addresses, or written gameplay answers through our pixel events. You can reject optional cookies or change your choice using Cookie choices on this page. We also respect a browser’s Global Privacy Control signal. See Meta’s Privacy Policy.
04. Site activity & security
Our separate first-party counters measure landing-page activity such as sections viewed, scroll-depth milestones, time with the page visible, fixed preview choices, tour and company selections, plan and billing selections, FAQ opens, and checkout loading, submission, and completion signals. These aggregate counts use a limited set of event labels and identify the landing-page version. They do not include email addresses, card details, written answers, full URLs, or a persistent browser identifier. These counts are separate from customer payment records and do not reconstruct an individual browsing history.
We also use Vercel Web Analytics for aggregate visits to our public pages on thechair.academy. We remove query strings and fragments from the page URLs sent to this service and exclude sign-in, account, checkout, membership, and gameplay pages. Vercel processes information such as the public page visited, referrer, approximate location, and browser and device type. It uses a request-derived visitor hash with a maximum 24-hour lifespan rather than third-party analytics cookies. See Vercel’s analytics privacy information.
Our hosting and service providers process operational data, such as request information, network addresses, and error logs, to deliver the site and investigate problems. We also use temporary request-rate information derived from network addresses to limit abuse. This operational data is separate from the aggregate conversion counts.
05. AI-assisted feedback
When AI feedback is enabled, relevant case context, choices, and written explanations may be sent through OpenRouter to the model provider selected for the service. This helps produce a challenge or a review of your reasoning. The scoring rules remain part of the game rather than being decided by the AI.
We do not include your email or payment card details in the gameplay prompt. Do not put confidential or sensitive information in your answers. Requests are also subject to OpenRouter’s Privacy Policy and the applicable model provider’s practices. The game can use built-in feedback when AI is unavailable.
06. Who helps run the service
We use Vercel for hosting and public-page analytics, Neon for authentication and database storage, Stripe for billing, Meta Pixel for ad attribution, Google Analytics for consented journey and purchase measurement, Google Ads for separately consented advertising conversion measurement, and OpenRouter and its selected model provider for enabled AI feedback. These providers process the information needed for their respective functions. Data may be processed in countries other than the one where you live.
We do not sell your account details or written gameplay answers. If you email us for help, we use your message and related account information to respond and resolve the issue.
07. Retention & your choices
We keep account and progress records while needed to provide your account and membership. Billing, security, and support records may be retained when needed to resolve disputes, prevent abuse, or meet applicable record-keeping obligations.
You can request access to, correction of, or deletion of your account information by emailing intern@tryintern.ai. We may need to verify that the account belongs to you. Some billing or legal records may need to be retained after an account is deleted. Cancel future billing separately through Manage billing or ask us to help with both requests.
Privacy rights depend on where you live and may include the right to object to or restrict certain processing, request a copy of your data, or contact your local data protection authority. We handle requests in accordance with applicable law.
08. Questions & updates
Contact the operator and data controller, THE Chair, at intern@tryintern.ai for privacy questions. We will update this page if our data practices change and communicate material changes where required.